1.0 Covered Product
Full line of DigiBird product(s).
1.1 Three-year Limited Warranty
DigiBird warrants the purchased product(s) to be free of all defects in material, performance and workmanship for 3 years from the date of delivery. This warranty extends to the original buyer (and each successive buyer within the warranty period). Within the period of this warranty, DigiBird will repair or replace, free of charge, any part proven defective in material, performance or workmanship. All warranty repairs and service must be performed by an authorized DigiBird technician, or at an authorized DigiBird service facility. All expenses related to replacing or repairing a defective part under this warranty shall be assumed by DigiBird except for the following expenses, which shall be assumed by the buyer.
1.2 Warranty Exclusions
This warranty does not apply to any costs, repairs, or services for the following: Service calls to correct the installation of the Covered Product, or to explain the usage of the product to the buyer. Repairs necessitated by use other than normal use. Damage resulting from misuse, abuse, accidents, fire, flood, unauthorized alterations, or improper installation or use with products not approved by DigiBird.
The warranty period and type may vary by Product model . Please contact sales for detailed warranty information.
Corrective work necessitated by repairs made by anyone other than a DigiBird authorized service technician.
No warranties, whether express or implied, other than those expressly described above shall apply. Manufacturer disclaims all warranties after the express warranty period stated above. No other warranty or guarantee given by any person, firm or entity with respect to the product shall be binding on DigiBird. Consumer’s recovery against DigiBird shall not exceed the purchase price sold by DigiBird.
1.3 How to obtain warranty service
Upon discovery of any defect, malfunction, or nonconformity in the Covered Product, the buyer must follow “DigiBird Return Policy” and “DigiBird RMA Policy” to obtain warranty service and repairs:
To obtain warranty service, the buyer shall follow the outlined RMA policy (DigiBird RMA Policy) to request an RMA number by submitting the DigiBird RMA Request Form (Please contact sales@digibirdtech.com to request.) prior to shipping back the defective product.
The buyer must carefully pack the Covered Product properly or repackage with the original packing materials and deliver it, freight prepaid, together with a copy of the original purchase receipt and a description of the problem to DigiBird.
If the buyer sends the product, we recommend that the buyer insure it and send it return receipt requested. We accept no liability for products lost or misplaced in transit.
For more details of DigiBird Warranty Policy and RMA Policy, please contact DigiBird via sales@digibirdtech.com.
